Procurement Ethics Practices Essay

All persons in society, whether in private or public sector, product or services industry are concerned with ethics, Ethics is defined as the discipline dealing with what is good or bad and moral duty and obligation. Thus personal ethics has been referred to as the rules by which an individual lives his/her personal life. Business ethics is concerned with truth, fairness and justice and accounting ethics pertains to the code that guides the professional conduct of aspects such as the expectation of society and customers, social responsibility, consumer autonomy and corporate behavior in the home country as well as abroad (koontz et al 1994) Business ethics has become a well recognized aspect of managing firms today . Due to an increasing interest of ,many are nowadays concerned about values like integrity and honesty and developing ethical codes to foster responsible behavior of their employees. Ethically therefore, managers must produce the greatest good for the greatest number of people in these days of pervasive globalization of business. Manager should recognize that customers and all other stakeholders of their companies have aright to quality products and services, to meet their existing and emerging needs, at affordable prices, all times, and should be guided by fairness and equity, as well as imparity. Managers must institutionalize ethics in their decisions and daily activities thus applying integrity and integrating ethical concepts with daily actions. This can be achieved by: Establishing an appropriate company policy or code of ethics, so as to institutionalize ethics, sin organizational behavior both at management and board of director’s level, using a formally established ethics committee, teaching ethics to employees. It has been established that ethical standard vary from society to society and from country to country and should therefore be taught to ensure uniformity in understanding and applicability across the world, particularly in these days of increasing and pervasive globalization. In procurement office or department the following ethics should be followed for better running of the organization. All officers who are in charge must follow some ethics for good purchasing and supplying, this will include: Honesty: People who procure on behalf of organizations cannot afford to give anyone cause to believe that their procurement behavior is not completely ethical. Spending millions of shillings for their organizations, they are exposed to temptations that most of their colleagues face. Therefore, they have to be honest when procuring goods on behalf of the organization. Enhancing Integrity :Procurement officials should never use their authority or office for personal gain and shall seek to enhance their integrity by: maintaining unimpeachable standards of integrity in all business relationship both inside and outside the organizations in which they are employee, fostering the highest possible standards of professional competence amongst those for whom they are responsible, optimizing the use of resources for which they are responsible to provide the maximum benefit to their employing organization. Conflicts of Interest: When dealing with suppliers potential conflicts of interest can sometimes arise. Instances where relatives or friends are employed by the supplier company should be notified to the Service Unit Manager. This will not prevent the Council trading with the supplier though the Council may arrange for the procurement to be handled by another officer. In instances where Members or former employees are potential suppliers it is important that they do not receive or expect to receive special consideration. If their inside knowledge appears to give them an unfair competitive advantage it may be desirable to take steps to ensure fair competition amongst all suppliers. Rewards to employees: Members and officers should avoid as far as possible dealing with our suppliers in their private affairs, particularly if this is likely to put them under some obligation to the supplier. Where such arrangements are unavoidable it is essential that they ensure that they are not offered any sort of deal which is not commonly available and which could be construed as a reward for actions taken in the course of the employment. Principles of Professional : Seeks or accepts a position as head or employee only when fully in accord with the professional principles applicable thereto, and when confident of possessing the qualifications to serve under those principles to the advantage of the employing organization, believes in the dignity and worth of the services rendered by the organization and the societal responsibilities assumed as a trusted public servant, so that organization is governed by the highest ideals of honor and integrity in all public and personal relationships in order to merit the respect and inspire the confidence of the organization and the public being served. Confidentiality and Accuracy of Information: The confidentiality of information received in the course of duty should be respected and should never be used for personal gain; information given in the course of duty should be true and fair and never designed to mislead hence making personal profit obtained through misuse of public or personal relationships is dishonest and not tolerable. Business gifts: Business gifts, other than items of very small value such as business diaries, calendars, should not be accepted, members of the staff should at no time or under any circumstances accept directly or indirectly, gifts, gratuities, or other things of value from suppliers which might influence or appear to influence purchasing decisions. Hospitality: Modest hospitality is an acceptable courtesy at a business relationship. However, the recipient shall not allow himself to reach a position whereby he might be deemed by others to have been influenced, in making a business decision as a consequence of accepting such hospitality. The frequency and scale of hospitality accepted shall not be significantly greater than the recipient’s employer would be likely to provide in return. Proper communication: Keeps the governmental organization informed, through appropriate channels, on problems and progress of applicable operations by emphasizing the importance of the facts. In case of any information which is unclear so be discussed with relevant officer without making uninformed decisions which may cost the organization. Proper control of personnel: Resists encroachment on control of personnel in order to preserve integrity as a professional manager, handles all personnel matters on a merit basis. Politics, religion, ethnicity, gender, and age carry no weight in personnel administration in the agency being directed or served. Disciplinary Action: Seeks or dispenses no personal favors, handles each administrative problem objectively and emphatically without discrimination. Any mistake committed should be dealt with without favor and the correct measure should be applied. Purchasing and supply procedure: Officers shall always seek to uphold and enhance the standing of the Purchasing and Supply profession and will always act professionally and selflessly by: maintaining the highest possible standard of integrity in all their business relationships both inside and outside the organizations where they work, rejecting any business practice which might reasonably be deemed improper and never using their authority for personal gain, enhancing the proficiency and stature of the profession by acquiring and maintaining current technical knowledge and the highest standards of ethical behavior; fostering the highest possible standards of professional competence amongst those for whom they are responsible. Competition – The nature and length of contracts and business relationships with suppliers can vary according to circumstances. These should always be constructed to ensure deliverables and benefits. Arrangements which might in the long term prevent the effective operation of fair competition should be avoided. Conclusion Managerial and appropriate ethical behavior is central to the success and effectiveness of organization anywhere in the world today. Business are so interconnected ,in terms of products and information flows, that ethical behavior in one country or in one part of the globe has an immediate impact in other countries or parts of the globe. Consequently, attempts should be made by governments and business leaders to incorporate standard management practices in their operations to enhance the efficiency of these flows. Ethical standards and codes are in this process because of the globalization of e- world business today. There is an urgent need to develop and adopt international ethical standard and codes to guide and regulate managers, globally, in running their organization effectively. These codes should include corporate governance and social responsibility practices. Reference: 1) Codes of Professional Responsibility– by Rena A. Gorlin – 1149 pg 2) Management Reform – by DIANE Publishing Company – 539 pg 3) News line KASNEB (July-sep2004) 4) Koontz et al management (1994)

Linear Programming to Solve Coal Blending Problem

17th International Mining Congress and Exhibition of Turkey- IMCET 2001,  © 2001, ISBN 975-395-417-4 Optimum Blending of Coal by Linear Programming for the Power Plant at Seyitomer Coal Mine K. Erarslan, H. Aykul, H. Akcakoca & N. Cetin Dumlup? nar University, Department of Mining Engineering, 43100, Kutahya, Turkey ABSTRACT: In this study, a linear programming model is developed to determine the optimum coal blend in terms of quality and quantity. Coal with various features is mined from different panels of Seyitomer Lignite Coal District and fed to a nearby power plant.The quality of the coal is extremely variable through the horizontal and vertical directions, which entails the precise planning of coal blending during the mining and stockpiling stages. Otherwise, a large penalty has to be paid to the power plant. In this study, the objective is to match the calorific values required by the power plant. The quality features and production capacities of coal from different panels are determined and are used in quality constraints. The power plant requires coal in two groups, which are of different qualities and quantities.Therefore, two linear programming models complementing each other are developed in order to determine the blending conditions that satisfy the needs of the plant. The models are introduced and solved m the LINDO package program. Reasonable solutions are obtained and optimal amounts of blending are handled. The model also allows the evaluation of coal panels of low quality. 1 INTRODUCTION' Linear Programming (LP) is one of the most widely used methods of operation research for decision problems.This method is a reasonable and reliable procedure for determining the optimum distribution of resources, optimal production, minimum cost, maximum profit, etc. , which comprise the objectives (Ozturk, 1997). In this method, decision parameters to make the objective optimal are linear or assumed to be linear (Taha, 1992, Hillier and Liebermann, 1995). The general form of the problem is formed by objective function and subjected constraints; (1) (2) where; Z= objective of the model Cj = coefficient of/* decision variable (1=1,2 Xj = / * decision variable N) oefficient of decision variable (i=l,2,.. ,m) b, = limited resource for iJ* constraint LP approximation is widely used in mining as well as in other industrial fields. Open pit limits, production scheduling, material flow in processing plants, blending, equipment selection, method selection, transportation, etc. , are its main applications (Chanda and Wilke, 1992, Dijilani and Dowd, 1994, Huang, 1993, Mann and Wilke, 1992, Meyer, 1969, Smith and You, 1995). However, investment, planning, or selection, in other words any actions requiring decision, can be optimized.Especially in open pit mines and underground mines feeding coal to power plants, the quality and quantity of coal is crucial because the burner blocks of power plants are designed according to specific features of co al. Inability to match coal quality and quantity to these specific features results in either penalty costs for the coal enterprise or a decrease in the power plant's efficiency. In addition, inconsistent coal features lead to wear in the power plant's burning units and all integrated components.In this respect, coal-producing enterprises try to match their coal features to power plants' specifications by blending and homogenizing coal extracted from different panels and levels. Satisfying the requirements of the plant is achieved by selective 719 = mining and/or blending. In this study, a relevant case is considered. Seyitomer coal enterprise in Kutahya, Turkey has problems of quality and quantity in supplying the nearby power plant. A well-planned and organized blending procedure and, accordingly, production plan is necessary.In this paper, the problem, is modeled in terms of linear programming and reasonable solutions are obtained. 2 SEYITOMER COAL ENTERPRISE AND ITS PROBLEM Seyi tomer Lignite Enterprise (SLE) is located 20 km. northwest of Kutahya city center. The basin is characterized as Late Miocene-early Pliocene. The lignite seams in Seyitomer basin consist of two horizontal levels (0-7 ° S), referred to as A and B seams, according to their depths. The seams are separated from each other by waste interbedded formations whose thickness vary from 10 to 50 m.These two seams may exhibit variation according to their occurrence in three sub-regions (Seyitomer, Aslanl? , Ayval? ), where the geological coal formation has been determined by drill holes. The thickness of the A seam, located at the top level of the basin, varies in the range of 5-25 m. {Sofrelec, 1967). The thickness of B seam varies in the range of 2-30 m. In the basin, these two seams are rarely observed together. The seam defined as A Is deposited only in the Seyitomer region and the coal occurrences in the Aslanl? nd Ayval? regions. The B seam consists of 3 different sublevels, referred to, from Uie top to the base of the seam, as B[, B2, Bj Their calorific values decrease towards to the seam base as the interbedded layers get thicker. The upper level coal seams B| and B2, which have a high calorific value and are produced in sorted size and quality (+100 mm), have supplied the market for public heating. The B3 coal, which is of low quality and contains fine coal (-100 mm) from the processing plant, is sold to the power plant.At the enterprise, production is performed by the open pit mining method. The overburden, whose thickness varies from 35 to 60 m. , is loosened by drilling and blasting. The stripping method is the excavator and truck and dragline method. The 1 electrical excavators have a 10-yd bucket volume and the dragline has a 70-yd bucket capacity. Production and transportation are also by excavatortruck and loader-truck meu? ods. It is impossible to process the coal with wet washing techniques.For this reason, only crushing, sieving and sorting can be appl ied to the coals of the region. There are three plants working for the power plant and three plants working for the market in the enterprise. The coal is dispatched to the market or the power plant according to its quality. 720 Recently, in terms of quality and quantity the demands of the plant have not been fulfilled and in order to overcome the problem selective mining has been used. Consequently, there is an increasing tendency to use ripping and bulldozers and loaders (Aykul, 2000). APPLICATION OF LINEAR PROGRAMMING IN SLE 3. 1 Definition of the Problem In Seyitomer Coal Mine, six different coal types produced from different panels and levels are treated. The terms for these coals, their average calorific values and annual quantity to be extracted according to Ideal planning are shown in Table 1. These coals need to be blended in accordance with the specifications required by the power plant's burning units. Seyitomer power plant has four burning units. The operating conditions of these units are shown in Table 2.The annual coal requirement of the power plant is 6,000,000 tons: the first three burning units (Unit 1, Unit 2 and Unit 3), with the same requirements, need 4,500,000 tons, while the last burning unit (Unit 4) requires 1,500,000 tons. Table 1. Determined features of coal types according to ideal planning in SLE Coal Type Calorific Amount Value (ton/year) (kcal/kg) FineCoal(-lOO) (From Plants) 1675 2,000,000 Stock of Kizik 1750 800,000 Stock of Marl 1428 > 250,000 B| Level 2000 < 600,000 B; Level 1800 < 600,000 B, Level 1600 > 1,500,000 Table 2.Operating Conditions of Power Plant Power Plant Base Heat Content Grain Size (mm) Units (Kcal/kg) Unit 1 1750 ± 100 0-200 Unit2 1750+100 0-200 Umt3 1750 ± 100 0-200 Unit 4 1600  ± ! 00 0-200 The blending requirements of the coal are as follows: i. Coal coming from the processing plants (fine coal), and that produced from the stock of Kizik, stock of marl, the B3 level, B2 level and B| level can supply Unit 1, Unit 2 and Unit 3. it. Coal produced from the stock of Kizik, stock of marl and B3 level can supply Unit 4.Two different linear models were developed since there are two design specifications in the power plant. Therefore, first, the amount of coal of the B3 level and stock of K? z? k are determined fo. ‘ Unit 4 with the help of the first linear program, and then the rest of the determined amounts are used in the second linear program developed for Unit 1, Unit 2 and Unit 3. After determining these conditions, the main aim is to obtain coal blends that have the maximum heating calorific value in the range of specifications (Kaya, 2000). . 2 Constitution 0/the Model The objective function for Unit 4 maximizing the first blend's calorific value, which has a maximum limitation by the constraints, is shown in Equation 1 : (3) Subjected to Equations 4 to 11: (4) (5) The restrictions are shown in Equations 13 to 21. 4,500,000 (13) (14) (15) (16) (17) (18) (19) (20) (21) (6) (7) (8) (9) (10) (11) Here, X2 : Amount of coal from stock of K? z? k, t. Xj : Amount of coal from stock of marl, t. Xe : Amount of coal from B3 level, t.The objective function for Unit 1, Unit 2 and Unit 3 maximizing the second blend's calorific value restricted by a subjected constraint is shown in Equation 12. (12) Amount of fine coal from processing plants, t. Amount of coal from stock of K? z? k, t. Amount of coal from B| level, t. Amount of coal from B2 level, t. Amount of coal from B3 level, t. 3. 3 Solutions of Models The LINDO package program is used to solve the models. The optimum quality and quantity results of the final tables for Unit 4 are shown In Table 3 (Kaya, 2000). Table 3 Final results of model for Urul 4 Coal Types Coal Amount Heal Content (ton/year) (kcal/kg) Stock of K? ? k 500. 000* 1750 (X2) Stock of marl (X,) 250,000* 1428 750. 000* 1600 B, Level (X,) 1,500. 000 Blend of Coals 1620 5* h *Optimam values ai 7†² iteration As it may be seen in Table 3, t he blend quality of the coal is found to be 1620 kcal/kg. This value is within the range of the specific design values of Unit 4. The final tables for Unit 1, Unit 2 and Unit 3 are shown in Table 4. 721 Table 4. Final results of model for Unit 4 Coal Amount Heat Content Coal Types (ton/year) (kcal/kg) 2,000,000* 1675 Fine coal (Xi) Stock of K? z? k 300,000* 1750

Breaking the Chains of Psychological Slavery

There is no such great thing to experience by any individual but to feel that he has freedom. Humankind struggle for liberty can be rooted when the world was outshined by war. These battles made possible for the more powerful forces to suppress and restrain the weak ones. One race that is known in the past that experienced great slavery and condemnation is the Africans-Americans. The history speaks for itself how these people lost their independence for a long time, thus even though the fighting was over the attitudes of being a slaves can still be reflected with their living.Cruel days had gone but it leaves a legacy of profound impact to the minds of people that they had been unknowingly past down to the succeeding generations, thus creating a chains of psychological slavery. The attitudes of a slave are still lingering in the personality of those black people even at our present times; furthermore it can be observe with their manners towards every aspect of their life such as to t heir work, personality, community, their color and their family. During the old times, work for the black Americans were a formed of punishments. They toil not for them selves but for their superiors.Forced labor is a form of slavery in that period, furthermore they have to exert immense effort in order for them to survive, with these practice they begin to hate job. They have been physically and emotionally traumatized by the whole thing, as a result they develop anger. They are still contented on being member of staff and afraid to put up on their on, thus revealing their slavery toward labor. Even though work in our present society is looked upon with pride for the reason that it becomes our bread and butter in order for us to survive, however this is not true for our black fellowmen.Being a serf to a chore, would also influence every aspect of a person. The authors identify this through connecting it with their persona and to their socialization with the population where they be long. The dilemma they’ve been through caused them to have inferiority towards them selves thus affecting their view about themselves. They lose their own confidence, neglecting their abilities, hence making them aloof to mingle with the crowd. Black Americans were isolated before in gatherings, moreover they experienced great color discrimination.Although these scenes is gone today, still the black Americans have fear to mingle with people around them, specially to the white ones. They still have fear to be humiliated because of their color and become a laughing stock by every one, thus the opportunity for friendship is lost. Another though is their attitude towards their property, during the old days, the black people were not entitled to have wealth they can have unlike the other races. They are being questioned, and sometimes what they have were taken from them for no reason at all.The social-political opportunity for them was also impossible, with these family relation w as also affected. With the hardships they have gone through they develop a great love for their family because their family is the only thing they have. The authors uncover the reality of what our fellow black American experienced. The outlooks that they have nowadays is really the residue of what they’ve been through. It leaves them an emotional shock, therefore leaving them a deep mental damage. They may not be free as what we think.â€Å"Our objectives should not be to cry stale tears for the past, nor to rekindle old hatreds for past injustices. We should seeks enlighten our path of today by better understanding where and how the lights were turned out yesterday. † (Douglass F. , Tubman H. , Crow J. , Claus S. , Blyden E. , and Lynch W. , 1996). Knowing the history is not a reason to remain in the dark, rather to make one self out to liberation. Several approaches were mentioned and can be of great help. In order for us to be free, one must know their own self.Iden tifying your strengths as well as your weaknesses is said to be the start of the emancipation process, thus recognizing these, you can devise a plan on how to improve your strong points and how to eliminate the frail one. From these steps, love for your self will rise up, as a result you will not do anything that will hurt or abuse your self in any way. Together with love, the courage and faith will follows. Confidence to fight and voice out what you think is right, and the freedom to express what is inside of your soul. The final stage is having an optimistic outlook towards life, thus believing that everything is possible to happen.Attaining positive views about one self will extend to the outside environment. Getting along with friends is now at easier; hence the door for socialization will become widely open as well as the chance to great breaks in life. The freedom from being a slave to the cruelty of life will carry out. Religion was also touch in breaking the chains of this p sychological slavery. At the end of the day, God is still the most powerful being that they can turn to. Having a deep faith to the divine power was used as an instrument to escape from captivity. However psychological confusion arises.In the midst of burdens and trouble, the only thing important to the black American was to be free. They will try and do anything that comes to their mind, furthermore they have many options to choose but the doubt of success to freedom is still there. Even God was being doubted at that time. In spite of, they still end up with a solution which is to start from their self and from then on the light of liberty can be seen. No one can put them out of the cage of slavery except their own self. The author is right that in order to be liberated from any slavery, the first step should start from the self.Believe in your capabilities, that you can be successful in any path you wish to take to. Trust, love and respect are essential to destroy the link of bein g a serf. We should not live with our past experiences, rather we should view the past as a test and from that test, there is a lesson learned that enable us to become a better individual. It is imperative for us to realize that at the final of each day, we will end up alone; therefore no one has the right to control our life but our self. Being tough and firm can make us free from the slavery of the world.

Critique of a qualitative research article Essay

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Accounting field Essay Example | Topics and Well Written Essays - 2500 words

Accounting field - Essay Example rategic capability which includes a typical know-how , a set of skills , or a special insight that creates high returns and competitive advantage , fosters organizational agility that is difficult to duplicate.( Bruner, 2004,p.914). A study by McKinsey Consultants has revealed that companies can undertake non-synergic acquisition deals to their advantages. It has found that a diverse group of business organizations like Sara Lee, Thermo Electron and Clayton, Dubliner & Rice have developed astonishingly and seized continued returns of 18 % to 35% per annum by venturing into non-synergic business acquisitions. Further, a study conducted by Harvard Business School also corroborates that companies can venture into non-synergistic advantageously. Hyan (1989) revealed that about fifty percent of all acquisitions are planned to be only partially taxable or to be completely tax-free. Gonzalez et al (1998) held that more probable to be targets of acquisition by foreign companies were undervalued U.S companies. Kish and Vasconcelos (1998) viewed that a formidable relationship existed between exchange rate movements and acquisition activity. (Bruner, 2004, p107). As competitive businesses tackle globalization while attempting to remain competitive and to maintain productivity when confronted with emerging markets, they encounter demoralizing difficulties particularly when attempting to expand internationally. (Sinha , Khanna & Phalepu 2005). Acquisition has become an active strategy nowadays as it enables the fear of being taken over and corporate revitalization keeps managers on their toes. (Japanese firms 2007). (Lloyd, 2006, p1). As per various earlier empirical studies, a business acquisition helps to attain a strategic capability which includes a typical know-how, a set of skills, or a special insight that creates high returns and competitive advantage, fosters organizational agility that is difficult to duplicate. Whether the acquisitions have transformed the

Air Power Assignment Example | Topics and Well Written Essays - 500 words

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Value Stream Analysis (VSM) - Research Paper Example Due to the very broad range and depth of such a definition, this particular approach is one that seeks to gain a level of inference from a high degree of different inputs and correlate these to the overall ability/profitability/efficiency that a particular business entity reflects. Although aspects of this particular method of analysis have been utilized within other forms of business analysis, value stream analysis is one of the only methods of measure that are able to encapsulate each of these determinants in one simple panel local overview. As a function of seeking to understand value stream analysis to a greater degree, the following essay will discuss what typically defines the value stream analysis, the means of application, when they should be utilized, why they should be utilized, the in effects of utilizing value stream management within a given corporation/business entity the results of utilizing value stream management, and the overflow impacts in comparison to other strat egies that might exist as compared to values stream analysis within the business environment. As a function of this level of analysis, it is the hope of this author that the reader will come to a more profound and actionable appreciation for the fact that this particular approach is both useful and efficient in helping to define and differentiate some of the core strategies that should be approached with regards to ensuring that a profitable, efficient, and realistic scheme of inputs is utilized to bring the product to the consumer market. One of the first steps in seeking to utilize value stream analysis as an actionable way to improve efficiency and/or profitability that a given business entity can promote to the end consumer is by targeting the actual product/product lines/or business unit that will be responsible for tabulating and considering these inputs. Not only is this ineffective in accomplishing any particular goal, it reduces the importance and/or relevance of the inform ation that it is capable of providing. This is obviously due to the fact that an overarching level of analysis of a given business entity provides an ineffective basis by which business decisions and key input utility can be inferred (Bevilacqua et al, 2008). A secondary component of value stream analysis that is oftentimes overlooked is with respect to the fact that it must necessarily be performed at the lowest level of the firm; at the point where the basic inputs come into the business entity and are processed in one way or another in preparation to create the final product or service to provide the end consumer. Thirdly, once these inputs have been tabulated and understood, the current situation must be analyzed so that any existing waste or ineffective procedures can be trimmed. Fourthly, the step that oftentimes poses the greatest level of difficulty for the firm or business entity that seeks to integrate with such a process is with regards to seeking to improve upon the weak nesses or inefficiencies that have thus far been noted. Once this is understood and effected, the fifth and final step is to implement these and work towards future profitability and

Comprehensive Leadership, Communications, Teamwork, Motivation Assignment - 1

Comprehensive Leadership, Communications, Teamwork, Motivation - Assignment Example The Company should operate with a high degree of communication and good cultural practice for proper operations of its activities. The company defines culture as the ability to know what one is supposed to do without referring from the manual. The team members of the Wells Fargo are expected to know the policies of the enterprise all the time. Wells Fargo’s success is based on the attitude of the workers deeply in their hearts. The company members have caring and enthusiasm characters that enable them to perform extraordinary tasks (Wells Fargo & Co., 2008). The workers serves the customers with consideration whether they were the one who are served would they be okay with the service. The Wells Fargo’s works connect emotionally with the customers all the time when they are serving them. The company does not embrace the hierarchy form of communication but a circle where the customers are at the centre. The customers are surrounded by the then members and farther out of the circle are the leaders of the Company. Wells Fargo customers expect to find the One Wells Fargo always when they visit the com pany where the works are first imagining themselves as the customers. In Wells Fargo, there are some barriers of communication that arises which affects the proper performance of the company. These obstacles include language barriers where some workers who are not proficient enough in the language of the customers pose a challenge to the functioning of the enterprise activities. There are psychological barriers that influence the message received, sent or perceived. For instance, when one of the workers is experiencing stress may tend to be preoccupied with the individual concerns and fail to get the actual meaning of the message. The other barrier to communication that affects the Wells Fargo company is the attitudinal barrier that prevents the workers from communicating freely and efficiently. There are various ways of overcoming these

Accounting Quiz Assignment Example | Topics and Well Written Essays - 1000 words

Accounting Quiz - Assignment Example Today, accounting software is undergoing a revolution from the desktop to the web and it is just tricky to explain why the double-entry system still prevails. While there are a lot advantages with the system as will be discussed below, there are some disadvantages that have been brought forward by accountants who believe that it is about time people embraced change and adopted a system that is more accurate and reliable. This paper will be discussing the triple-entry bookkeeping system as an alternative to the current double-bookkeeping system used and why the fore will be of more use to accounts. Also, the paper will mention a few flaws with the proposed system, the triple-entry bookkeeping. To begin with, it is good to give a brief history on the current bookkeeping system and why it is supported by quite a good number of accountants. Double bookkeeping dates back to Venice. As suggested by its name, it involves entering a transaction twice into the ‘books’ of any enterprise. One of the entries is a debit while the other is supposed to be a credit. Below are the main advantages of using the system; First, the system provides a very unique and standard means of dealing with both opening and closing balance at the end of every financial year.Also, the system provides an arithmetic check on an accountant’s bookkeeping. This is given the fact that both sides of the entries must balance out. It follows the idea that if that does not happen, then there is something very wrong happening. The other advantage is that through the use of a Sales and Purchase ledgers, it is easy to track who owes the business and also who the business owes. Gives a clear view of the position the business is at any given time. Nonetheless, the single-entry bookkeeping system does this too, and with much ease. If done properly, the double-entry bookkeeping system can greatly be used to reduce accounting errors. All the above advantages translate to having a

God Orginial Food Plan Thesis Example | Topics and Well Written Essays - 15000 words

God Orginial Food Plan - Thesis Example imposed by the federal government in the United States obesity, food borne diseases and food contamination are not uncommon are often heard of in the United States. This study was undertaken to explore God’s original food plan and why human beings deviated from it. To evaluate God’s original food plan dietary laws under four major religions of the world were studied. While some religions permit animal meat restrictions on animal slaughter have been defined. However, all the religions believe in clean, hygienic, natural food and are against genetically engineered food as it amounts to interfering with nature’s (God’s) plan. Consumerism and materialism prompted the food manufacturers to seeker newer ways to lure consumers through offering enhanced nutritional value. This led to use of hormones in cattle, use of pesticides, dietary supplements and additives, in addition to genetic medications and hybrid systems in food production. In addition, long food suppl y chains resulted in food getting contaminated as residues of pesticides persisted. All of these led to increased toxicity and interference with nature’s plan. All the religious heads have expressed their resentment against such foods being supplied as it interferes with God’s original plan. They have insisted that genetically modified foods should be labeled which would enable consumers to take an informed decision. While the government did regulate the sector and framed laws, these laws and regulations were often politicized to suit the larger players in the sector. The study concludes that man has tried to interfere with nature’s bounty. Consumerism, desires and taste for newer varieties of food have taken man away from nature. The desire for more and more profits gave rise to unethical and immoral practices in the food industry where preferences was given to self-rewards and profits over concern for fellow human beings. Even children have not been spared. Th e study concludes by recommending how

Robert smalls the life of a slave man to ccongressman Term Paper

Robert smalls the life of a slave man to ccongressman - Term Paper Example This is because it proved to the entire society that even African Americans are able of making good leadership. Despite the fact that he is no more, Smalls is still a national hero. Robert Smalls was born on 5 April 1839 in South Carolina at a home where his mother was working as a slave for the white Native Americans (Wikipedia.org par. 1). The fact that his mother was a slave means that he was born into slavery, something that he grew up into. What is surprising is that his father who has since remained anonymous was a white American who is thought to have forced his mother into sexual intercourse because of her slavery at the time. Like his mother, smalls were also forced to work as a slave boy in the white settlements, something which he did until the age of twelve, after which he decided to seek for a paying job in Charleston (Kennedy 27). Since Smalls had no good education and the fact that jobs were being discriminatively awarded, he managed to get employed as a laborer (Miller 4). Despite the poor, working condition, which he had to work in, Smalls were determined to get some money, which he could use to help his enslaved mother who had been rendered destitute by slavery. The condition of the job was that out of all the earnings Smalls received from the job he was only allowed to save a dollar while the rest of his earning belonged to his master. Barclay reveals that by the time Smalls turned eighteen years old he decided to strike a deal with his employer, who accepted Smalls to send him fifteen dollars every month, as opposed to the earlier deal in which Small had to take only one dollar and hand over the rest (Par. 3). This deal enabled Smalls to save much money than he did initially. It is also here in Charleston that Smalls met Hannah, whom she married on 24 December 1856. Barclay notes that, at the time of Sm alls’ marriage, he was barely seventeen years old while his wife

The Adventure of the Speckled Band Essay Example for Free

The Adventure of the Speckled Band Essay When we first meet Helen Stoner, her personality describes her as a kind and pious woman. She lived with her step-father, the only relative alive. She has no persona because she is an honest person and she shares her feelings with everyone. Her motivation is to find out how her sister has been murdered. In that time and place, womens status were low therefore, they were not considered as important as men: â€Å"It is not cold that makes me shiver† This leads to the theme of lonliness because she feels that she is alone and haso one to go to but Holmes. This whole quote is a powerful symbol which tells the reader that she is in a terrible condition. Also, it puts an image in the readers mind of the structures and features of the body that must have worn out due to a long period of time of stress. This is typical of women when they loose a relative that they be in deep depression. When we first meet Dr. Roylott, his background personality has already been revealed by his step daughter. His motivation is to keep Helen under control. Dr. Roylott has no persona because his personality reveals himself as an angry and aggressive man. In that time and place, England were at the centre of the world therefore Dr. Roylott incredibly thinks he is a powerful master. Also, he has a pet cheetah which symbolises that he is forgein and by keeping this pet, Dr. Roylott imitates himself as this powerful preditor. As later text in films such as Blade, in which he is half human . half vampire? In this case, British people will be afraid of him because of his tan which give him the air of not being from the Brtitish Isles. â€Å"A large face, seared with a thousand wrinkles. † This leads to the theme of stress because he has spent his life in prison because he killed someone in Calcutta. Also, it leads to the theme of power because of him having a medical degree and that he is a doctor – thoses were high classed jobs. The word â€Å"thousand wrinkles† symbolises that a person has been living a miserable life. The word â€Å"seared† also puts an image in the readers mind that in prison he must have lived a tourtourous life. Also, â€Å"seared† means burned so it reminds the reader that he is forgien. When we first meet Sherlock Holmes, his personality reveals himself as a kind but stern person. His motivation is to solve the mystery of Helen’s sisters death. He has no persona because he is an honest person and as part of a scientific dectective their job is not to be biased but to take everything into account. In that time and place, detectives didn’t consider women as important unless their came with their husbands, fathers or other male relatives. To grab the dectectives attention, unlike Holmes, he treats women and men as equals. His place in society is high because firstly he is a scientific detective and because he loves investigating the real cause of murders for no financial gain, this shows that people have more respect for them as he understand the needs of humanity. A later text, this sort of dectective comes in the film ‘The Fugitive’ because the dectective in the film describes himself a lot like Holmes. â€Å"Dark enough and sinister enough. † This leads to the theme of cunning and cleaverness because as soon as Helencame in, he spotted all the signs on her body that had a link to Dr. Roylott. Also, it leads to the theme of magic and witch craft because usually, witchcraft is more of a major sin than committing a murder but Sherlock Holmes is expressing his thoughts clearly believes that killing someone is a grave sin. This whole quote is a powerful symbol because when he says â€Å"Dark enough† it means that this case is full of obstacles and the words â€Å"sinister enough† means that this kind of case cannot get more evil. Also, if you put the quote together, it makes the reader feel that as if the sin that has been committed there is no forgiveness.

HIV/AIDS And Stigma | Essay

HIV/AIDS And Stigma | Essay HIV/AIDS is one of the challenges to human life and dignity. It affects all levels of society and has a massive impact on global economic and social development, (Rowden, 2009). Studies have been conducted on its impact on human life and how it could be controlled. This review was conducted by exploring literature from a variety of sources for published articles on HIV/AIDS and its stigma. Literature from research covering a period of 8 years from 2002-2010 was extracted from Assia, PubMed, Sage, British Medical Journal, Cochrane and Absco-host, and reviewed for the study, objectives, methodology and key findings. Relevant books, journals, documents and reports from organisations such as UNAIDS, and the World Bank were also reviewed. Both qualitative and quantitative data was used to present the information. Despite facing a lot of criticism on its top-down approach, the biomedical model remains the dominant concept in health and illness. Its credibility lies on its scientific methods and expert knowledge used to diagnose or understand illness and treatment. This model views the body as a machine composed of different parts working together for it to function. If one part is not functioning properly, the aim is to find what is wrong with it through diagnosis and fix it by prescribing medicine, (Taylor Hawley 2010:12). Focus is therefore restricted to the physical illness of an individuals body and the scientific understanding of disease, making the approach heavily based on pharmacology. While pharmacology is beneficial in the treatment and prevention of HIV/AIDS, it is criticised for promoting the privilege of the biomedical model, further enhancing undermining of alternative approaches to health and healing. The biomedical approach may be inappropriate to some communities and create fe elings of helplessness and vulnerability therefore affecting the success of the intervention. (Global Health Watch, 2008, Farmer, 1999). Lay concepts of health and illness are diverse and complex than those of the medical model. They focus on peoples experiences of health and illness in relation to their overall life experiences and are embedded within local social and cultural structures. Unlike in the biomedical approach, indigenous approaches seek to heal the whole person by linking the illness with the persons social and economic background, (Taylor, 2003). However critics of this model argue that lay concepts are difficult to evidence and research hence they remain marginalised and scarcely recognised as legitimate knowledge, (Taylor Hawley, 2010:13). On the contrary, Taylor, (2003) argues that lay perspective is crucial knowledge for public health as it identifies roots of illnesses for possible long term prevention and treatment for the larger population as compare to individually focused interventions. Influence of power systems such as the dominance of the medical model hinder progress on preventions and treatment of diseases such as HIV/AIDS and stigma as they govern relationships between health structures and lay people. Goffman, (1990), and Parker and Aggleton, (2003),s theories of stigma in helping us to understand how stigma is constructed and its influence in peoples lives view stigma and discrimination as functional systems which maintain boundaries between those in power and those without. Through such power, social inequalities are developed leading to creation of social norms. These formulate stigma by governing interactions between people and reinforce power structures that serve to maintain control of the powerless, (Farmer, 2005). Both theories have been widely used in HIV related stigma to highlight how prejudice, negative attitudes, abuse and maltreatment directed towards PLWHA have hindered the progress of prevention and treatment. Research highlights that stigma and discrimination in health care settings deriving from social power imbalances contribute a great deal in keeping people away from accessing HIV/AIDS treatment and care. Patients felt greatly affected by health workers feeling uncomfortable with them and treating them in an inferior manner. In Tanzania, some discriminatory and stigmatised practices such as gossiping about patients HIVs status, neglect, verbal abuse, testing and disclosing HIVs status without consent were noted, (D.C Synergy, 2005). Similarly in India, health workers were disclosing patients HIV status to their families without patients consent, (Mahedra et, al, 2007). Harassment, avoiding and isolation of HIV-positive patients and testing without counselling are common features of stigmatisation in most studies. Some health workers wore protective clothing even if there was no physical contact during interactions. Fear of being identified as infected with HIV also influenced people t o prolong testing for HIV and only accessed services when their illness was at an advanced stage, (Bond and Aggleton, 2002; Kinsler et al, 2007; Varga et al 2006; Kalichman and Simbayi, 2003). In Zambia, HIV-positive health workers were hiding their HIV status from their colleagues in fear of being stigmatised, (Dieleman et al, 2007). While most of the literature on HIV/AIDS and access to health services is negative, there is evidence of the value of supportive and de-stigmatising HIV services in some parts of the globe. Brazil has been hailed as a model by PLWHA. They reported supportive inclusive structural systems that create healthy environments that promote active participation of different groups in society and the government, (Caltado, 2008). In South Africa where most people believe in traditional healing, Aids Activism has made a positive significance in HIV/AIDS prevention and treatment by translating and mediating the biomedical approach within local ideological frameworks which are easily understood and acted on by the locals, (Colvin, Robins, 2010). Literature reveals that collaboration between lay perspectives and biomedical approach is essential for successful control of HIV/AIDS and stigma. There is no cure for AIDS but Anti-retrovirals (ARVs) can prolong life by lowering levels of HIV in the body therefore delaying the process between HIV and AIDS, (Robin, 2009). Although ARVs are now readily available in most countries, numbers of newly infected people are rising. According to the World Bank, 60 million people are living with HIV/AIDS worldwide. Access to treatment has increased dramatically but for every 100 people on treatment, 250 become newly infected, (World Bank, 2010). As such, pressure is now rising on the effectiveness of only relying on the biomedical approach for treatment and care of HIV/AIDS. While lay perspectives are considered effective, this cannot be confirmed as true with HIV/AIDS care. In South Africa, despite people heavily relying on traditional healing approaches, HIV prevalence continued to rise. Significance towards effective control of the epidemic has been noted with the increase in accessibility of ARVs, (Colvin, 2009). In the UNAIDS Report On The Global AIDS Epidemic 2010, in 7 countries, five of them in Eastern Europe and Central Asia, HIV incidences increased by more than 25% between 2001 and 2009. Sub Saharan Africa, although still remaining the most highly affected by the epidemic, figures either stabilised or showed signs of decline owing to positive behaviour due to increased services that are embedded in local culture. The report affirms that stigma and discrimination, lack of access to services and bad laws can make the epidemic worse, (UNAIDS, 2010). Due to the challenges presented by HIV/AIDS to global public health, Baum. (2008:241) calls for collective participation of all sectors in the fight against this deadly disease. She asserts that community level mobilisation where there is partnership between lay people and structures is the effective way of combating HIV/AIDS and stigma. This is further supported by Farmer, (1999:90), who does not condone the dominance of the biomedical perspective in health and healing. He believes that lay people have a significant role in the process of health improvements and emphasises on the importance understanding lay peoples experiences as essential knowledge for successful interventions. He holds that health care services should be accessible to PLWHA without fear of being stigmatised. Educating health care professionals about the impact of stigma on patients and policies that encourage inclusion of PLWHA in decisions that affect their lives are some of the key factors of effectively tackli ng the epidemic. Parker and Aggleton, (2003) also claim collective participation between lay people and health structures as key to successful anti-stigma services. Relationships between health structures and PLWHA could also be improved by engaging lay people through advocacy. The Greater Involvement of PLWHA, (GIPA) principle emphasises the need for involvement of PLWHA at all levels in combating HIV/AIDS because they understand their situation better. Therefore their voices could be heard well if their needs were presented by people in the same situation, (UNAIDS, 2007). In the Zambia study, professionals living with HIV/AIDS are in a better position to advocate for people accessing services. Baum, (2008:550) affirms that advocacy involving public health practitioners is an effective way of influencing structural barriers in public health. Literature has highlighted the contested nature of concepts of health and healing underpinning access to services providing treatment and prevention of HIV/AIDS and its stigma. The biomedical approach conceptualises health and illness through science and expertise with focus on the individual. Lay concepts view health and healing as embedded within local social and cultural structures and therefore seek to address public health for a wider population. Literature suggests that neither approach in isolation is effective in prevention and care for HIV/AIDS. Arguments have centred on the importance of collaboration of the models. Therefore there is need for intervention programmes to develop holistic approaches that are underpinned by the two models but it is also important to understanding each of the concepts in its own right.

The Bonds of Womanhood by Nancy Cott

The Bonds of Womanhood by Nancy Cott Nancy Cott, the writer and editor of The Bonds of Womanhood, aimed at analyzing the lives of American women in the 19th century and also discussing on the thought of separate spheres. She also involved true womanhood cult in the context of his book. Cotts book covers a social history that took place in New England between 1780 and 1835. Her research work covers personal narratives as well as prescriptive literature. The writer was inspired by the fact that during the 19th century women were idealized by men as godly mothers and ideal examples of virtue. She introduced the principle of domesticity which tackles the idea of women providing a happy environment or rather sanctuary for men while at home. In most occasions, women were idealized and marginalized by men in the society. The writer in this case portrays women as domestic defenders according to the way they were being treated during that period. In this case, women are not treated as passive victims by the author but instead sh e uses women to indicate true womanhood by the way they actively helped in creating an ideal vision of being a woman. This paper will primarily focus on Nancy Cotts book The Bonds of Womanhood that covers the aspect of womans Sphere during the 19th century period in New England. Womens Sphere in the Bonds of Womanhood This book is a classic work established by Nancy Cott relating to the history of women in the 19th century. Cott remains the best historian of oppression and womens bond. She also foresaw domesticity bond tendency that led to feminism about 20 years ago. Her work has become an inspiration to most women and creates a way through which women can be understood easily by the society. Looking at the preface of the book, issues are raised that are of contemporary importance to every reader of this book. Cott lays most of her emphasis on the voices of women which acts as her primary source when writing the book. Nancy Cott builds a sense of different forms that resulted to the oppression of women. In addition, Cott tries to highlight the role that women took in America during the age of early capitalism. The author uses her collection to mark the beginning of her appreciation on the changes brought about by the growth of capitalism during the early nineteenth century in America. In her study work, Cott examines changes that occurred in the society between 1785 and 1830. The author compared different family types that existed in New England during that time period putting into consideration records and diaries written by women. Cott puts forward that a separate sphere for women was created following the market revolution that took place in America during the early stages. The womens sphere was domesticity that behaved as a form of feminist space. Whats more is that she outlines a private sphere to indicate a separate sphere where women were positioned. With relation to the private sphere, the authors argument is that it can also be phrased as a domesticity cult. Nancy Cott highlights that movements of proto-feminism were brought about through acts of women forging bonds via associate homemakers and churches as a result of domesticity cult in early nineteenth century. Additionally, Cotts intention was to define the role that women took before mid 19th century. She used journals and letters written by New England Women. The author incorporates several women aspects that took place during the late 18th century and early 19th century. Her first part of study is the work area. She points out that looking at the economic life; women appeared to be more secondary than men. On top of this is that a womans earnings and property were considered to belong to the husband or any other male relative. According to Cott, the work for women was more need driven as compared to mens work which was time disciplined, regulated and constrained. With time, womens work became seasonally determined which differed depending on family needs. She goes on further to accede that women who were young and unmarried had more flexibility in terms of employment especially in teaching areas and textile mills. Nonetheless, she argues that work done was intended to generate income fo r the family and not for personal support. Nancy Cott keeps her perspective by examining the impact on women especially as they were left at home by male exodus who considered themselves as breadwinners. Her point was that while women labored more at home, men worked outside homes as a sign of toil division that was based on gender differences. The authors view on domesticity features on the need for a womans commitment to married life and family be it an extended family or a nuclear family of close blood relations. Cotts way of thought is that during this period, the roles carried out by married women started to resemble those of men. Her definition of domesticity is a womans ability to manage a home, organize tasks and establish an economical household which becomes time disciplined and well regulated. With relation to Cotts findings, the role of mothers was placed at a higher relief following the loss of women acting as providers and domestic manufacturers. Cott considers that the future of the generation to come depends on how mothers attend to their children. The author foresees an increase in opportunities in fields of religious expression and education as a result of encouragement. Women who were young and unmarried got the chance to teach girls schools. The overall idea was to support future mothers who would educate the future citizens as the number grew. This led to the growth of women scholars as well as teachers. This broadened the curricula for young women who had accomplished their education. Furthermore, new authors were hosted following an increase in literacy that came about due to increased education. This led to the expansion of publishing industry with the majority being women. Cott continues to emphasize on how the model of religion that came into being established opportunities for the women in particular to move to the sphere of publicity as guardians for morals and reformers. Conclusion Cott focused on the theme of moral authority as seen in many families in modern society. This has caused a lot of questions to arise among many scholars. Nancy Cott applied the concept of having womens sphere to indicate the importance of female gender in the society inclusive of evangelical Christianity. This promotes women in areas which they are deemed with relation to their sex. According to Cott, the bonds declared by the society for womens activities strengthened the sisterhood connection between women. This helped in perpetuation of the bond that restricted women in their sphere.

The Confusing Writing Style of John Berryman’s Dream Songs :: Dream Songs

The Confusing Writing Style of John Berryman’s Dream Songs John Berryman presents an interesting and somewhat confusing grouping of stories in his first twenty-six Dream Songs. The six line stanzas seem to reveal the dreams that Berryman has. The poems are written with poor grammar and have a very random rhyme scheme. They perplexed me greatly reading through them, as they seemingly have no order or plot. Beginning with the rhyme scheme of The Dream Songs, Berryman seems to follow no specific order. In the 8th song, Berryman uses the pattern abcabc, but in the 11th song he uses abccda throughout the three six-line stanzas. In many of the other sections he does not follow one pattern through all three stanzas. Also in some of them it seems as though he uses slant rhyme, using words that do not exactly rhyme but have strongly related sounds. One example of this slant rhyme occurs in the 5th song; â€Å"while the brainfever bird did scales; / Mr Heartbreak, the New Man, /come to farm a crazy land;/ an image of the dead on the fingernail† (7). With this example scales and fingernail and man and land present words that do not completely rhyme. Berryman’s random use of rhyme scheme correlates to the randomness of the entire work of the first section of his dream songs. The language that Berryman writes with in The Dream Songs also serves to complicate the work. He goes back and forth in using African American slang language and inverted English. He writes; â€Å"The enemy are sick, / and so is us of, Often rising trysts, / like this one, drove he out† (12). This phrase makes no sense grammatically and presents quite a challenge for the reader to paraphrase. Berryman also throws in an occasional phrase in another language, as he does in the 12th song; â€Å"Tes yeux bizarres me suivent† (14). This example just provides one more way in which Berryman makes his writing difficult to get through and even more difficult to understand.

Georgiana in The Birthmark by Nathaniel Hawthorne :: essays research papers

In &#8220;The Birthmark,'; by Nathaniel Hawthorne, Georgiana&#8217;s futile attempt to be flawless by cooperating in her own murder doesn&#8217;t make her any wiser, especially because such a sacrifice does not earn her closeness with her husband. The character of Georgiana epitomizes the virtues upheld by the conventions of her time; she is beautiful, docile and has no ambitions of her own other than to make her husband happy. In addition to this apparent perfect union is a "singular mark, deeply interwoven, as it were, with the texture and substance of her face" (Hawthorne 11). The birthmark is differently interpreted by all. Initially Georgiana thinks of the birthmark, as &#8220;a charm,'; and Aylmer knows not &#8220;whether to term [the birthmark] a defect or a beauty . . .'; (Hawthorne 11). Most persons of her own sex refers it as &#8220;the bloody hand,'; that &#8220;Quite destroy(s) the effect of Georgiana&#8217;s beauty . . .'; (Hawthorne 11). While her admirers &#8220;were won&#8217;t to say that some fairy at her birth-hour had laid her tiny hand upon the infant&#8217;s cheek, and left this impress [the birthmark] there in token of the magic endowments that were to give her such sway over all hearts'; (Hawthorne 11). Georgiana&#8217;s casual approach towards the birthmark reveals while she answers &#8220;No, indeed,'; when her husband asks her &#8220;has it never occurred to you [Georgiana] that the mark upon your cheek might be removed?'; (Hawthorne 10). Aylmer however visions the birthmark as Hawthorne s ays &#8220;small blue stains which sometimes occur in the purest statuary marble . . .'; (11). Later on &#8220;Georgiana soon learn(s) to shudder'; as her husband&#8217;s hatred towards the birthmark considerably increases (Hawthorne 12). Aylmer&#8217;s obsession soon starts reflecting in Georgiana. She at this point ignores all warnings and falls prey to her husband&#8217;s ambition of removing the birthmark, of which, he although is &#8220;convinced of the perfect practicability . . .'; (Hawthorne 13). Georgiana learns from Aylmer&#8217;s dream that, there might be a situation in the course of the operation when he might be &#8220;inexorably resolved to cut or wrench it [her heart] away'; (Hawthorne 13). Her recent interpretation of the birthmark overshadows this dream as she now even at the &#8220;remotest possibility'; wants that &#8220;the attempt be made, at whatever risk'; (Hawthorne 13). Aylemer&#8217;s dream however is not the only warning that Georgiana receives. Aylmer to gain confidence in her wife and to declare success in his new venture performs a couple of experiments, which results futile.

Work Environment Paper -- essays research papers

Work Environment Paper Good communication skills are imperative for organizations to carry out in an attempt to maintain outstanding performance from employees and management. Every workplace is unique in terms of their diversity profile therefore, is it vital for organization to create and execute creative communication methodologies that will enable organizations to develop a community rather than just your average run of the mill work environment. For example, active listening, collective goal setting and consistent training are all examples of tools in which organizations can effectively use to promote and execute effective communication within the workplace. So how well do individuals within an organization communicate with each other? This paper will analyze the amount, types, options, location and speed of communication that is practiced within the FACS Group Inc culture. In addition, this paper will explain how effective team building applies to FACS Group Inc work environment. Furthermore, this pa per will include a brief summary of the selected chapter on effective team building, as well as provide my own communication analysis. Business leaders in today’s society are looking for solutions to empower and retain employees through technology. Financial Administrative and Credit Services (FACS Group Inc.) is the credit services and centralized financial and administrative support resource for all Federated divisions such as, Macy’s and Bloomingdale’s. As an organization, FACS handles all projects that involve credit authorizations, new account development, customer service, collections, catalog and dotcom sales, (www.facsgroup.com). Within my assigned department, as an auditor, different levels of communication are practices on a day-to-day basis. For example, as an auditor, we often communicate nonverbally to another shared center in a different state in an attempt to produce weekly, monthly and annual forecasting, reports and audits. Most often the use of a shared computer network or drive enables both centers to obtain the needed information to actively complete the needed reports. In addition, the use of e-mail or Lotus Notes allows specific individuals to communicate and transfer needed information quickly. Also, the development of a shared Intranet web site enables each center to obtain data, memorandums, up to date statistics for each location... ...to communicate effectively and to actively create and execute creative communication methodologies. Such actions will result in the development of a community between co-workers within the workplace. This paper analyzed the various types of communication such as amount, options, location and speed of communication which is presently practiced within the FACS Group Inc culture. In addition, this paper clearly explained how effective team building applies to FACS Group Inc work environment. In addition, the paper includes a brief summary of the selected chapter on effective team building, as well as provides example of my own communication analysis. Reference(s) FACS Group Inc, (2005). Retrieved Jul. 03, 2005, from Get To Know Us Web site: http://www.facsgroup.com/facs/about/. Gustavus Adolphus College, (2005). Retrieved Jul. 03, 2005, from Communication Analysis Web site: http://www.gustavus.edu/oncampus/academics/speech-comm/forensics/events/ca.cfm. Learning Point Inc, (2002). Retrieved Jul. 03, 2005, from Workplace Communication Web site: http://www.learningpointinc.com/workplacecommunication.htm. Pragar, H. (1999). Cooking up effective team building. , 53(12), 14.

Business Environment Essay

Recruitment and retention The need of recruit- There is been a new position arisen for Customer Service Executive in Buffs Supplies LTD. As now they have a website developed, there is a need of person who can run the website effectively, and make a very good use of the website to help the business to offer a good and improved service for their customers. Job description- is there to provide a clear understanding of the job details for the people who are going to apply. It outlines the things that he/she will do during his/her employment and it outlines the things that employer wants from the employee. So that Job description should include the following: * The job title/type * Position of the employee, who they will report to * The location * A summary of the job’s objectives, * Main purpose/duties/responsibilities * Pay levels, and any potential increase, benefits, uniform/dress code * Hours/ holidays * How to apply and deadline for application I’ve designed a job description document (please see attached document) for Buffs Supplies LTD to assist my manager. Person specification- gives a better understanding of what kind of person that certain company wants for the job, and to identify the knowledge, skills and ability to require to do the job as well as to fit within the company. It should include the following: * Educational/ qualification- it is essential for professional jobs like lawyers, accountants as it is directly connected to their performance as well as they should know what they should/ should be doing. If you don’t know the law you cannot work as a lawyer, simple! * Experience and training- you may need to be experienced to be able to do a good job for your role and it’s likely for employers to specify length of time of experience on their job description. A good thing of being experienced is you may not need a qualification to do certain jobs if you are experienced. * Personal interest/ attributes- it’s helpful for both parties to understand each other as it shows the requirement of people’s character for the job role. Person’s interest may relate to the job role, for example if you are not comfortable with approaching to stranger, you may not be suitable for jobs like sales person who deals with customers face to face as part of their job role, if you enjoy talking to people you might enjoy the work and motivated to be at work, meaning that success will be a closer for you. I’ve designed a personal specification with my job description for customer service executive. (Please see attached sheet) Different methods of advertising a job There are number of method that you can use to advertise your job vacancy arises. It helps the company to reach targeted group of candidate and it might also depend on the people who will be your candidate to choose where you would like advertise the job vacancy. First of all you will need to have a good job description to help the candidate what you’re looking for. I’m going to write about different methods. 1. Internal Advertising- you can employ people within the organisation instead of getting some one from outside. It might be cost efficient as you might not have to pay for recruitment agency to advertise your job, when you can put it on your company’s website, employee’s board, send internal e-mails to everyone and even put it on company’s facebook page. It is useful because if someone wants to climb to the ladder, they can do so by applying for the job vacancy. 2. Online- you can advertise it by online through job website’s such as Monster, Job Centre website etc. Advantage of online advertising is you might be able to reach a lot of people and they can search by location, industry or job titles they wish to apply. 3. Recruitment Agency- you can also advertise it through these agencies with a small charge. They will advertise the job, maybe create the job description according to the company needs and asses the applicants to ensure they meet the minimum requirements. It might be useful for them if the company needs a staff urgently they can quickly find someone to cover as they have a lots of member who are seeking for jobs. they also 4. Newspapers- this is a offline choice you can advertise it on a local newspapers to let the local know about the job vacancy. Importance of staff retention I think recruiting a new staff is an expensive, because you will have to advertise the job, do the search on the applications, interview them individually and also once you got the right candidate you will have to train them from the start pointing every single fire points etc. Instead of going through all these you can try to retain the staffs you already has so that person is already know the company’s style and people so it will be easier for him to work/deal with things. It is good for the company image and reputation to promote people within the organisation. If someone got hired and leaves after a month It will cause a problem, because they will have to do the recruitment process all over again and spend money to recruit the person will be a waste. Existing staff might be overworked so it will lead to unhappy employees and they will not perform their best as they’re tired of long hours and covering for someone else. However, businesses can avoid this situation by retaining staff as if the person stayed within the organisation and got promoted it is likely for the person to stay longer and work more harder as he will feel he is achieved something after working for the company. Ways of improving staff retention rate Businesses calculate to see how long their staffs are tending to stay with the company using the following formula. Number of staff leaving a year 100 Average number of staff employed that year This formula helps them to identify any problem so that Human Recourse can act on it to research what is going on by preparing surveys for staffs to complete or organise an open meeting with their staffs to know exactly what is going on, what is that they are happy and not happy with, so that they can act on it straight away. Reason to have high rate: this is when employees are not happy with the work they do, or the environment they work with, or even the management they are working for. It could be anything to be not happy as human expectation is increasing with the technology. However, employers should provide the right facility with the right motivation to keep the employers happy and juice them effectively. Ways to avoid these situations: to improve the rate you can do all sorts of things like showing them that they (employer) really care about them by listening to what they have to say, support them with their life, or organise some outside work events like weekend bowling competition to help them work closely with each other. Make the work place more challenging by doing competition with a price, a little investment won’t bring down the company, in that way work place might be more interesting and staff will perform better. Motivation is a key thing to get a better out of the staff and keep them within the business as well. b) Describe main employability, interpersonal and personal skills required by the new customer service executive. Organisations often look for people who are skilled or experienced so that it will be easier for both parties, from the employers view it helps them to replace the worker quickly and it may save some money as there might not need of training for example if he is trained as first aider, and the job requires to have a qualification the company does not have to train the staff who already has the qualification for it, from the employees part of view it might be easier for him to do the job and as he is experienced he will have an idea of what he is expected to do, and will be paid as a full employee, I mean some organisations pay lower wage for those who are not experienced enough. Employability skills: this is the basic skills that are needed to get, keep, and do the job. It is necessary for the candidate to have or knowledge these skills as it can be transferable during the employment as they go up the ladder in a modernised environment. It includes the following: 1. Qualification/ Previous experience in similar role and industry You may not need any qualification for some profession, but you will need your GCSE or NVQ qualification for some job roles for example if you are seeking to work as waitress as such, you may even not need any qualification as long as you are experienced enough or maybe your employer will provide a full training to do the job. However, for professions like accountant and lawyer or higher positioned job role which requires specialised skills/ qualification, you will definitely need not only GCSE but at least a Bachelor’s Degree to be considered in your application. According to my study book I’m on the right track to develop and educate myself further. Having an experience in similar role is always a bonus for employers and it is more likely for employers to consider those who are experienced and it is important that you mention it on your CV or letter indicating that you have worked in this role before. However, previous experience in similar industry is very beneficial for the employer, because they can get information about their competitors as well as an idea of how they worked to be more effective so that they can walk in a same level of their crowd. For example when I applied for a job in Harry Ramsden, I’ve put on m CV that I used to work in McDonalds, so I knew that I would definitely be invited for an interview so I did, on my interview they asked me that how McDonalds motivate their workers to stay with the business longer as I worked there for quite long time, I said to the lady that if you hire me I’ll tell you how they did it, and she smiled at me and welcome aboard! It shows that it is useful for the can didates as well as the business. 2. Knowledge of product/services This is one of the must have knowledge. For example you will obviously need to know about your product if you are a sales person, you should have a good knowledge of what you are going to sell. If you don’t know of your product, you can’t possibly persuade to sell it to different person. 3. Effectiveness in meeting personal and team targets As every business work towards achieving their aims and objectives, you must be able to meet targets to do so in the first place. You should clearly indicate if you have met any previous targets during your previous employment and any achievement, improvement you have set as a target for yourself past years, showing that to an employer will help you to get the job and it shows/proves that you are able to meet targets because of your previous achievement. 4. Ability to observe and raise professional standards There is a quote I know from my country it says if you work your hands hard, your mouth will also work hard, which means if you work hard, you will be able to feed yourself, same as that if you work hard and have a great attitude towards you work then you might get a reward/promotion. In business you are a professional, so you have to be professional to people taken be considered seriously and every organisation have a set of standard which you should meet. Personal skills: Everyone have their own character and attitude from their childhood. It might be difficult for some to change that in a day because of the job you are doing, but for some it doesn’t matter as you can learn them from others or on your own. Basically if you have the right attitude that the employer wants, it will attract the employer towards you as you are the right candidate for the job. For example if you are a kind, understanding, a good listener and most importantly patient and calm, then you are suitable for jobs like carer or consultant as the job itself requires you to be calm and a good listener as you will be hearing all kind of things and dealing with the public. A personal skill requires you to have the following: 1. Patient and hard working Patient is a very difficult thing that human being can face in difficult situations. I would consider a person who is very patient is a very calm and collective person. For some jobs you will have to be patient and calm at all times, if you can do that employers are very like to keep them as it is difficult to find these kind of people in our society and I believe making your business successful is hard work and them patient. I mean you work very hard to build your business, and it might not be success as you want it to be, so you will have to be patient to drink the juice of your fruit you plant. 2. Team work Ability to working as a team or a part of a team is essential for you and for your employer. If you are a people’s person/ easy to get along with people you might/can be a good team player as it is all about communicating and understanding each and everyone one of the team players. Employers will always look for a people who can work with the team as if you have a say of different people you can get the work done quickly and more effectively, because the things you don’t know, the other people might know so it is better for more brain than only one. Interpersonal skills: this is the skill that how you approach or deal with people and also how well you communicate with others. Customer Service Executive Employee Skills: Personal Skills: Interpersonal Skills: * Good written and spoken skills * Good IT knowledge * Previous experience in customer focused environment * * A good team player * Problem solving * Hard working * Friendly * Professional * * An excellent communicator * Good with people * c) Assess the importance of employability, interpersonal and personal skills in the recruitment and retention of staff in a selected organisation. I’ve chosen The Manchester College to assess in this task; I think The Manchester College is the largest college in Manchester and in the UK. It is important for the college to consider employability and personal skills when recruiting staff as it is an educational institution, I believe the teachers should be educated as a teacher and also the subject of their own to give their students the best knowledge possible. If the college needs to hire a new staff they should consider to hire experienced staff to save that money to put towards the existing staff training, bonus for those who worked overtime during the recruitment process, so that people get rewarded after the hard work they’ve done for their organisation, in doing that college manages to keep their staff happy, that means it is likely for them to stay within the organisation longer. To work more efficient college can carry out a skill auditing to identify the skill gap within the organisation and decide whether to hire new staff or train their existing staff. Communication is the key skill that college needs to have to be able to understand their student and their needs, so it is essential for their staff to have strong communication skills in written and verbally as it is a large organisation people will need to communicate in writing. Employees of the college should be presented and act in a professional manner, so that student and teachers will be look separately. Employability skills will be required for teachers as they have to be qualified in certain areas, whereas administrator of the college will not need to have a qualification if she/he is experienced enough. Task 2 a) Select an organisation and describe the main physical and technological resources that are involved in the running of your selected business. Physical resources – this is the things that business can use to run their day to day activities includes machinery, buildings and facilities. For my chosen organisation The Manchester College, it is very important for them to use all the resources to run effectively. They are number of main physical resources which needs them to run the business. 1. Building and Facility Building of your business may play an important role as you might not think, it is very important for businesses to have to well presentable building as it is effective in many different way. For example in my country there is a bank called Coin and the building is round and gold coloured. Anyone who saw that building will know it is a bank and will go straight to it as it is located near the airport, foreigners will have to get their money changed before they take a taxi etc. I think the prettiest campus of The Manchester College is Openshaw and it has a lots of facilities that is available for students and staffs to use such as IT suites for multimedia students, an award winning training restaurant, workshop for construction, engineering and electrical students, hair and beauty salons etc. I think the facilities that are available for student and staffs are amazing and it will be very useful for students to use these to improve their knowledge on things that they are studying. 2. Materials and waste The need of materials will depend on the business type as they all use different things. For my chosen organisation they are likely to use papers, computers, printers, pen, pencil, projectors and all sorts of office equipment as they are small teachers’ offices. Businesses should keep a close eye on what they waste, if you do that it will help them to cut costs and work more environmentally friendly. 3. Plant, machinery and equipment Businesses spend thousands of pounds on equipment and machineries to work more quickly and efficient. It is essential for them to have them and an up to date one as it helps the business run smoothly. For example teachers at The Manchester College use projectors to make it more easier for students to read or see what the teacher is teaching, and we have a library with computers which students and staffs can use to do their work. 4. Security, insurance and emergency provision I believe The Manchester College follows the Health and Safety act as I’ve seen the fire exits and there were . Also they must have the policies and provisions if there is an event of fire, there must be a staff who are trained to lead the way or make way for people in that event to keep them calm and put them in the right direction, and the people who have come to study/work to the college should have had a training or at least shown the fire exits or false alarm to see if the fire alarm works and to people know what to do in that event. All the building must have insurance against things like this to ensure the building and the employee/customers are protected, so that in any case of accident the insurance company will pay for the person who is injured or pay money to the person’s family in the event of death. Technological resources- are not only computers and printers which can be treated as physical resources. There are four main areas: 1. Intellectual property This is the right to own ideas and have a right to concerning what happens to them, if the one of the staff has new idea that no one has the business can protect it from others to use it so that business will only benefit from this idea to make more profit or attract more people. For my college if one of the teacher/ advisor got a new idea of having a nursery on site which can be paid by day and any student/employee can give their child it would be a good and new idea as it enables students with children to study/work and easy to bring her child to the place they study/work, and the business protected it, only The Manchester College can use this idea to bring in more students. 2. Accumulated experience and skills This is an experience gained over a number of years when a person has come across lots of different issues to do with the job. There is a good side and not so good side by keeping employers for a very long time. Of course, it will be worth if the employee is the brilliant one, if so the level of experience will grow. Not so good side is if it the experienced staff is not handled carefully, it may result that you will have to pay more for them or give them a special condition whereas you can hire a new staff with the same or higher skills and pay low wages. For my college I think the employees are likely to stay longer and I think teachers are feel privileged when the student comes back to her/him to show what they have got out of their education that is gained from the teacher and college. 3. Software licences, patents and copyright I believe The Manchester College bought a license from Microsoft to use their Microsoft Office Pack as it will cost them cheaper than buying it individually and install them on computers which they have a hundreds and thousands of them. So it is enabling them to use it unlimited with a one off payment. Often it is allowed for businesses to do so, not for single person/public. Patents and copyright has always been tricky to protect or should I say difficult to prove the person who stole it, because people may copy the whole idea and change the name of it to pt it on the market, so apparently it is different as it has a different name and maybe slightly different, but if people see it they won’t even recognise or know the difference. I remember one girl was selling a hoody with the logo of the college without permission from the college back home, so the college found out and they fined her parents as she was not an adult herself. b) Explain how the management of human, physical and technological resources can improve the performance of your selected organisation. Human Resources Every activity is carried put by human at The Manchester College and other businesses, so it is essential for businesses to have the right source of people to work towards their main aims and objectives. They must improve/ update their Human Resources to work effectively. I believe that my college try to manage its human resource at the level of standard as the best to provide the better future and education for us the students, considering the highly professional staff they have in my college, they hire the best possible staffs with ability and interest to care for students, so that staff will have better understanding of what students needs, also they train their staff accordingly with the new technology’s or hire new staffs who have new skill which can be introduced to the other staff. To do those things there is department especially designed to do that job. Their main job role is to manage and control the employees in the college, meaning hiring a new staff, train the existing ones to improve their employer’s ability to have the best source of employees. To manage its staff successfully the college tries to keep the existing staff as it is beneficial for the college as longer the staff stays, college won’t have to advertise jobs and train them which costs money for them to do that, instead of spending money on new person who is starting as an entry level, the company invest in their people who have stayed with them on the long run so that the employee will feel that they belong there and work more harder. Team work is always important for organisations like Manchester College as it is very large organisation and everyone have to work as a whole to get the work done, to improve team performance organisation do things like group activity, staff meeting and staff day out to make them closer so that they work with each other more comfortably, if they work closely the organisation will benefit from the use of full staff performance and things will go quicker and smoother, so that they can move forward to their next objective. Physical Resource If the college have a good facility for students, it can attract more students and people would be looking to work for them as basic standard of facility needs to meet and higher would be an advantage. It also important for them to use these facilities with its full use and keeping them up to date as the things are developing very fast and things are getting out of fashion quickly. For example if the student had learned Microsoft Office 2003 in their IT class by the time they finish their studies and find work would be 2007 and he might struggle if the new employer has the newer version and he doesn’t know how to use it properly even though it is similar to the older version, he will not get the all the benefit that the software is offering. Technological Resource As the college uses a lot of paperwork and papers, it is crucial to save them as they need to be used for hard evidence, however I would like to suggest that teachers can send their assignment brief to student e-mails which college have provided for them it saves the trees and we are going to be use the e-mail which is one of the facility college improved last year and I think we are not making a full use of it and it feels it might be waste of money to have e-mail address and not using it, to motivate students to use their e-mail college can put their names instead of student number which will look more real and nice, and not allow to have an access to any other mail service in the library so that student have no choice but to use it properly. If we can do that we will reduce the use of papers and use the facility which we don’t use. Task 3 a) Describe the sources of internal and external finance, available to Barney’s business. There are two main ways that business can access financial resources: 1. Internal sources ( within the business) This is the money you can get within the business: Owner’s savings- I believe Barney has some money for himself if he is thinking to start a new business, because it’s the owners who are often invest in their company to cover the setting up costs. It might be the only source they available immediately for them as for sole traders like Barney, banks or other financial institution unlikely to offer a loan as there is too much risk involved, and if you have that kind of money it is really good for the business as you will not have to pay it back by monthly or pay an interest. Capital from profit- this will become available after the business set up and operating. Once they have run for certain time, they may make some profit to invest into the business to run or buy more stock or buy new machinery to grow the business 2. External sources (outside the business) There are number of different external sources that business can get money from to help them to set up or invest in. Banks- they can offer loans, overdrafts and business account to businesses but you will have to have a good business plan to get it. Loans are not easy to get and might not be a good option for small business as you must pay it back with interest in certain amount of time and if the company goes down the owner will end up with huge debt. The choice I would suggest is the overdraft for him as it is flexible and you won’t have to pay a penny unless it is used, there are some banks who offer interest free overdraft, if you can get it will be a win! Friends/Family- you can always seek for help from your friends and families and you can even offer them a share for return of their investment or just borrow some money from them to put towards the business if they are nice enough. I would say it is the best option of borrowing money as you don’t pay interest and it is your family they will not give you to court unless you run with their money. Government grants- these are available from the EU, national/local government. A grant is money you can receive as a business man; a good thing about it is that you don’t have to pay it back. If Barney falls under the age group of 18-30 he can get a low interest loan from Prince’s Trust. Task 4 (a) The purpose of budgets, and how they can be used to monitor and control the performance of Barney’s business, including, the monitoring of actual performance against budget and the use of variance analysis. Budget is a written plan with spending which will occur and a revenue that is need in the future to cover these costs. The purpose of it is it gives you clear understanding of what to expect to spend/receive in the future (coming year) to prevent or act any crisis before it happens. It also can be used as a communication between the employees to understand the objectives of the business and work towards it. For owners they can see how well their managers managing the budget plan and performance of them. Budgetary control 1. Set objective for Barney Objective for Barney could look like this * Do a business related course * Get information on government grants * Find any other fund that is available to him 2. Set a plan to how to achieve these objectives He can start of with: * Do a year course in business related or hair styling course to have a better understanding of how business operate * Design business plan to show it to the banks and to apply for government grants * Get advise from people who are in the same business as his to find out what needs to be done orderly * Do an online research on advise and support from government websites to collect necessary documents to apply for government grant * Hire someone to do research on the market things like where to open the salon, and what kind of people lives in the area, and what is the average income for people in that area to help to set a price etc. 3. Prepare the plan You should produce a budget plan to attach it with your business plan to show how much is going to cost what and how you can manage to pay for it etc and you should compare it with the actual figure to analyse the situation of what has gone wrong or right and then you can take some action to prevent it in the future and more experienced on the next budgeting. Task 5 a) Study the contents of the profit and loss account and balance sheet for Wansbeck Motors Ltd and give an account of the worthiness of the business by explaining the purpose of each element. Purpose of balance sheet- is important as it shows the value of the business. * Assets things that business own * Liabilities ( debts a business owns) * Equity (the amount invested in the business) Purpose of profit and loss account- it shows how much money business making and how much money they are losing and you can identify it by looking at the profit and loss account to do something about it.